Water Damage? What you can expect when you call SERVPRO.

1/3/2023 (Permalink)

Our snack manager, Loki, managing a loaded trailer ready to dispatch to a water damage.

One of the most common calls we get is for Water Restoration Services. It can be very stressful when there is water damage in your home, and you might not know what to expect, especially if this has never happened before.

Here’s what you can expect when you call:

• Our receptionist will take your information and try to help walk you through the process. Once we get all the required information from you, we will dispatch a team to respond to your home.
• When the technician arrives, they will be thorough and quite literally walk you through the process, explaining what they see, what they’re doing and why. Our technicians are experts in this industry and will be more than happy to answer any of your questions and guide you through the process.
• Once the equipment is placed, our technicians will continue to monitor and make sure affected areas are drying properly.
• We work with almost every insurance company in the country, if a claim is filed, the office staff will speak to your adjuster and work directly with your insurance to make the process as streamlined as possible.

We understand the process and want to help you understand it as well. Even though these situations can be overwhelming, we are here to help you.